FAQ

Where are you Located?
We are located in DTLA, Arts District. Ask around or make a reservation for address. We are not on google maps.

What are your hours?
Mondays through Wednesdays we are open from 7p - 10p by reservation only

Thursdays through Sundays we are open from 7p - 11p by reservation only

Can I just walk in?
No, due to the intimacy of our space, reservations are required for each visit. 

Do we need to arrive at 7p for our reservation?
Depends.

On Mondays through Wednesdays, all of our classes, workshops and guided activities begin at 7:30p. We lock the door after this time and close at 10p.

On Thursdays through Sundays, we are open for late night tea. Your reservation is good for the entire 7p - 11p window. You may arrive anytime between these hours, but keep in mind we close at 11p sharp. 

Do you have parking?
There is plenty of parking on our street. Please do not walk around the alleyways by yourself at night. We encourage the buddy system always. Please DO NOT park in front of any roll-up garage doors. You will be towed. 

Can I bring a laptop?
No. The only nights we allow laptops are for Quiet Hours, which are introverted nights at the teahouse. 

What about food?
We kindly ask that you do not bring in any outside food into the space.

Can I come alone?
Of course, this is the perfect place to come alone and hang out unbothered or have lovely conversations with strangers. 

Can I celebrate my birthday at the teahouse?
While you’re welcome to celebrate here, our space is meant for community interaction amongst groups and individuals. No private parties. We are opening an annex soon, which will be intended for private gatherings/celebrations.

How do I make a reservation?
All reservations can be made via this link 

Do you have an age limit?
No. The space is intergenerational. We encourage guests of all ages to visit and come relax at the teahouse.

What is included in the cost of a reservation?
Once you’re inside, there are no transactions. You get unlimited tea and arts and craft supplies amongst so much more that is difficult to put into words.

What is your cancellation policy?
Due to the small nature of our space, we have a strict no cancellation policy and are unable to offer refunds. Please consider this before making a reservation. 

Do you rent out the space?
No, we do not rent out the teahouse. But we are opening up an annex this winter which will be available to rent :) 

Where do I reach out for collaborations?
For collaborations on any workshops, music ideas, or anything else that feels creative, healing & interesting please reach out to admin@teaatshiloh.com