< back

Terms & Conditions

winter market

Welcome to Tea at Shiloh. Tea at Shiloh, LLC. and team provides services to subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. When we make changes, we will post them here. Please read them carefully. 

Shipping Policy

Once your order is placed, please allow 1-3 business days for your order to be processed. Orders will begin to ship on December 16th. Orders placed before 11:59pm (PST) on December 20th will be processed and shipped on December 21st. For orders placed after this, processing and shipping will resume on January 4th, 2023.

All orders are shipped via USPS, which takes about 1-7 business days depending on shipping destination. You will be notified with a tracking number once your order has shipped.

Because essential oils are flammable liquids, we are unable to ship via air during this time. We only offer ground shipping to the contiguous 48 states, but we hope to offer worldwide shipping in the future. 

All orders are charged a flat rate shipping fee of $16.00.  

Refunds, Returns, & Exchanges

Due to the limited nature of this seasonal market, refunds, returns, and exchanges are not available at this time. All sales are final. Thank you for your understanding.

If you receive damaged product, please email market@teaatshiloh.com, and we will respond as soon as possible. 

Privacy Disclaimer

We partner with Paypal / Stripe to accept payments. All personal and financial data is stored on Stripe’s systems only and falls within their guidelines: Paypal, Stripe.  

Accuracy of Billing & Account Information

We reserve the right to refuse any order you place wth us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and / or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone numbers provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

Product Info

Statements regarding our teas and essential oil blend have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent disease.

The information presented on this site is provided for informational purposes only. It is not meant to substitute for medical advice or diagnosis provided by your physician or other medical professional. Do not use this information to diagnose, treat or cure any illness or health condition. If you have, or suspect that you have a medical problem, contact your physician or health care provider.

Please read product descriptions and ingredients carefully. Always consult your physician or health care provider before using any herbal products, especially if you have a medical problem.

Tea at Shiloh, LLC. and team assume no liability for any injury, illness or adverse affects caused by the misuse and/or use of the information or products presented on this website.

Payment Terms

We partner with Paypal / Stripe to accept payments.

PayPal allows you to make payments using a variety of methods including: PayPal balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance. For more info about Paypal payment terms, see here.

Stripe accepts all major debit and credit cards. For more info about Stripe payment terms, see here. 

All prices are listed as USD. 

Disclaimer: Limitation of Liablities

On rare occassions, you might find that the product you receive does not match what you saw online. If that occurs, let us know. We strive to be as accurate as possible. However, we do not warrant that all product descriptions, images, photographs, pricing, or other information on the Products are accurate, complete, current or error free. In addition, all weights and size dimensions are approximate. If a product offered by us is not as described or pictured, your sole remedy is to return it in an unused condition for a special case refund. In the event of an error, whether on the Services, in an order confirmation, in processing an order, in delivering a product or otherwise, we reserve the right to correct any error and revise your order accordingly, or to cancel the order and refund any amount charged. If you receive an order that you believe contains a mistake or have not recieved your item, we encourage you to contact us right away so that we may correct the error.

To the maximum extent permitted by law, in no event shall company be liable for any indirect incidental, special, exemplary, or consequential damages arising out of or in connection with the services/ products. Any damages shall in no event exceed the cost of the product sold.


Intellectual Property

Tea at Shiloh owns all rights, title, and interest, including all intellectual property rights. Tea at Shiloh does not grant you any right, title or interest in Tea at Shiloh materials or visual components.