common questions


Before visiting, we kindly ask that you read our house rules.

Please only refer to our website and confirmation email for our hours and information.

Any information found on Google, Yelp or Apple is incorrect and not verified by us.

Before visiting, we kindly ask that you read our house rules.

Please only refer to our website and confirmation email for our hours and information.

Any information found on Google, Yelp or Apple is incorrect and not verified by us.


Do you accept walk-ins?


Do you accept walk-ins?

Due to the intimate nature of our space, reservations are required for each visit to the teahouse.


Where are you located?


Where are you located?

We are located in the Arts District of DTLA.


Can we take pictures and videos of the space?


Can we take pictures and videos of the space?

While our guests are allowed to keep their phones throughout their experience (unless otherwise stated) and snap a photo or two, we ask that they be respectful of other guests. No flash photography or professional cameras. Please do not make the whole evening about taking photos and videos. Absolutely no tripods allowed in our space. 


Can we bring laptops/ipads?


Can we bring laptops/ipads?

Depends on the experience you've booked! For Daylight, laptops are always welcome. For Late Night Tea, no laptops. For ambient/introspective nights, laptops are welcome.


Do you have age requirements?


Do you have age requirements?

Our space is intercultural & inter-generational. All ages are welcome. We ask that all of our guests be mindful and respectful of everyone around them.


Can I come alone?


Can I come alone?

Of course, this is the perfect place to come alone or have lovely conversations with strangers.

Do we need to arrive exactly on time?

Depends. Our classes, workshops, and guided activities have a set start time, and we lock the door once an event has started. Please arrive on time.

If you have a reservation for late night tea, you are welcome to visit anytime during the 7pm-11pm window, but keep in mind we close at 11pm pst sharp.

How do I make a reservation?

Reservations can be made via our calendar.

Reservations can be made via our calendar.

Can I celebrate my birthday at the teahouse?

While you’re welcome to celebrate here, our space is meant for community interaction amongst groups and individuals. 



We do not allow reservations over four people.


If you are interested in a private event, please contact us about renting our private tea lounge, which is intended for private gatherings and celebrations.

While you’re welcome to celebrate here, our space is meant for community interaction amongst groups and individuals. 



We do not allow reservations over four people. Our space is intimate and is not designed for large parties to sit together.


If you are interested in a private event, please contact us about renting our annex space, which is intended for private gatherings and celebrations.

Do reservations apply per individual or per group?

Reservations are available per person. We have a limit of 4 reservations per group, and each person in that group needs to have a reservation. For any groups larger than 4, ask about our private tea lounge.


What's included with my reservation?

Once you’re inside, there are no transactions unless you sign up for an additional offering from one of our resident artists. Reservations feature unlimited tea, arts and craft supplies and so much more. It is one reservation per person with a limit of 4 reservations per group.

What is your cancellation policy?

Due to the intimate nature of our space, we have a strict no cancellation / no refund policy. Please consider this before making a reservation.

Can I collaborate with you?

For collaborations on workshops, music ideas, or anything else that feels creative, healing & interesting, please contact us.


Are animals allowed?

Due to the intimate nature of our space, no pets or emotional support animals are allowed.


more info

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For Shiloh's playlists, spotify


You can also follow us on Instagram or jump in our Discord to hang out, share, play, and connect.


take a look at our guestbook


We look forward to hosting you.



For any other questions, please reach out to admin@teaatshiloh.com.

common questions